Terms of service

Last Updated: November 11, 2026. Revised return-related sections effective November 11, 2026.

1. Introduction

Welcome to Magnascent, operated by Shield Bearer LLC ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website and services. By visiting our website or placing an order, you agree to and accept these Terms of Service, as well as all related policies referenced herein.

If you do not agree with any part of these Terms, please do not use our website or place an order.

2. Acceptance of Terms

  • You are at least 18 years of age.
  • You have read, understood, and agree to comply with all our policies.
  • All transactions are governed by U.S. and local state laws (including applicable Texas regulations and taxes).

3. Payment and Billing Policy 

We accept major credit and debit cards — Visa, MasterCard, American Express, Discover, UnionPay, JCB, ELO — as well as PayPal, Google Pay, and Shop Pay via Shopify Payments.

All prices are in U.S. Dollars (USD). If you pay in another currency, your financial institution may charge a currency conversion fee. For more details, visit our Payment & Billing Policy.

4. Shipping and Delivery Policy 

  • Orders processed within 0–1 business day (Mon–Fri, excluding holidays).
  • U.S. orders ship via USPS or UPS with free economy shipping (5–8 days).
  • International deliveries (Canada, Australia, Europe) use standard or express options.
  • Customs duties and taxes are the customer’s responsibility.

Read our full Shipping & Delivery Policy for details.

5. Return and Refund Policy 

Eligible direct Magnascent.com retail purchases, including international retail purchases, are covered by our voluntary 90-day satisfaction guarantee. Request a return within 90 days of delivery. When a physical return is required, ship each bottle back within 30 days after receiving actionable customer-service return instructions. Opened, used, and completely empty bottles qualify. Each domestic bottle claimed must physically be returned, even if empty.

International physical return may be waived only with express customer-service authorization when shipping is impractical, unusually expensive, or restricted. This is not an automatic right to a no-return refund. Authorization is required before disposal, and product- and destination-appropriate disposal instructions must be followed. Do not assume iodine-containing or alcohol-based liquids can go into household trash or drains. The 90-day request deadline remains unchanged; the 30-day shipping requirement applies only when physical return is required.

Customers pay ordinary satisfaction-return shipping when required. We refund the full actual product purchase price paid, with applicable taxes handled according to law, without deducting return-shipping charges or restocking fees. Authorized international no-return refunds cover the full actual product purchase price paid, subject to applicable law. Magnascent covers appropriate correction and shipping costs for verified damaged, incorrect, or missing items and fulfillment errors, subject to applicable law. Please report problems promptly; later reports do not automatically remove legally protected remedies.

Eligible earlier retail orders still within 90 days of delivery on November 11, 2026 are included. Wholesale purchases made on or after November 11, 2026 are excluded from the voluntary guarantee and governed by separate wholesale terms. Earlier wholesale purchases retain the terms applicable at purchase and non-excludable rights. Amazon and other marketplace purchases are excluded from the voluntary guarantee.

For voluntary satisfaction returns, refunds are processed to the original payment method within 7–10 business days after receipt and verification of returned bottles, or authorization and verification of an approved international no-return refund, except where applicable law requires another procedure or deadline. Payment providers may require additional time to display the credit.

See our Return & Refund Policy for full details and authorized return instructions. The voluntary guarantee does not replace or restrict statutory cancellation, withdrawal, delivery-refund, or defective-goods rights, including applicable UK/EU protections, or promise original outbound-shipping refunds beyond legal requirements.

6. Purchase Options & Cancellation Policy 

Contact us within six hours of placing an order for ordinary modification or cancellation requests. We will confirm whether the order can still be changed or canceled. After shipment, eligible satisfaction returns follow our Return & Refund Policy.

Refused deliveries, undeliverable-address shipments, and return-to-origin cases are reviewed separately from satisfaction returns. This policy does not establish an automatic RTO penalty or blanket shipping deduction.

We reserve the right to hold or cancel orders involving suspicious activity. Read our Purchase Options & Cancellation Policy for details. Applicable statutory cancellation and withdrawal rights are not restricted by the ordinary six-hour modification window.

7. Privacy Policy 

We collect customer data (name, email, address) to process orders and improve service. No payment data is stored on our site. Payments are processed securely via Shopify Payments and other gateways. See our Privacy Policy for complete details.

8. Contact Information

For questions about these Terms or our policies, contact us:

Business hours: Monday–Friday, 9:00 AM–5:00 PM (Eastern Time). Replies within 6–12 hours on business days.

9. Intellectual Property Rights

All content on this website — including text, graphics, logos, and images — is owned by Shield Bearer LLC and protected by copyright and trademark laws. No part may be reproduced or used without written permission.

10. User Responsibilities and Prohibited Activities

  • No fraudulent, illegal, or abusive activities.
  • No interference with website functionality or security.
  • No unauthorized use of trademarks or content.

We reserve the right to suspend or terminate accounts for suspicious or non-compliant activity.

11. Limitation of Liability

Our liability is limited to the total value of the order placed. We are not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

12. Indemnification

You agree to indemnify and hold harmless Shield Bearer LLC, its affiliates, and employees from any claims, losses, or damages arising from your misuse of our website or violation of these Terms.

13. Termination of Access

We may terminate or suspend access to accounts that engage in fraudulent or suspicious activity. Orders may be held until valid clarification is provided. If not verified, we reserve the right to cancel such orders.

14. Changes to Terms of Service

We may update or revise these Terms periodically. When changes occur, we notify customers via email or website notice. The “Last Updated” date reflects the latest revision. Continued use of our website implies acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States. All transactions are subject to applicable U.S. federal, state, and local taxes and regulations.

16. Acknowledgment

By accessing our website or placing an order, you confirm that you have read, understood, and agree to these Terms of Service.

© 2025 Shield Bearer LLC (Magnascent). All Rights Reserved.