Payment and Billing Policy
Last Updated: October 18, 2025
1. General Overview
This Payment and Billing Policy explains how payments are processed for purchases made through our online store. By placing an order on our website, you agree to and accept this policy, as well as our Terms of Service and Return & Refund Policy.
Business Name: Shield Bearer LLC
Address: 11320 Mountain View Dr., Azle, TX 76020, USA
Email: Service@magnascent.com
Phone: +1 (817) 444-4204
2. Accepted Payment Methods
We accept the following major payment methods through Shopify Payments and our checkout providers:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover, UnionPay, JCB, ELO
- Digital Wallets: PayPal, Google Pay, Shop Pay (pay in full or installments)
All transactions are processed securely and encrypted through Shopify’s payment system to protect your financial information.
3. Currency and Pricing
All prices on our website are displayed in U.S. Dollars (USD) by default.
If you pay with a card or account denominated in a different currency, your bank or card issuer may apply a currency conversion fee or use an exchange rate. Shield Bearer LLC does not charge currency conversion fees; any such fees are charged by your payment provider or card issuer.
All listed prices include applicable U.S. sales tax unless otherwise stated at checkout.
4. Customs, Import Duties & International Orders
International customers (outside the U.S.) may be subject to customs duties, import taxes, or other local fees imposed by your country. These charges are not included in the item price and are the responsibility of the recipient. Please contact your local customs office for details.
5. Billing and Authorization
When you place an order, you authorize Shield Bearer LLC to charge your selected payment method for the total amount shown at checkout. Orders are processed and the amount will be deducted immediately when the order is confirmed.
By completing a purchase, you confirm that you are the authorized holder of the payment method used or that you have obtained permission from the authorized holder.
6. Refunds & Processing Time
Refunds are issued to the original payment method used for the purchase.
For voluntary satisfaction returns, refunds are processed within 7–10 business days after receipt and verification of the returned bottles, or after authorization and verification of an approved international no-return refund, except where applicable law requires a different procedure or deadline. Your bank or payment provider may require additional time to display the credit. Eligible retail refunds cover the actual product purchase price paid, with applicable taxes handled according to law, without return-shipping deductions or restocking fees. Customers pay ordinary satisfaction-return shipping. See our Return & Refund Policy for eligibility, authorized return instructions, and separate wholesale treatment.
Please notify service@magnascent.com promptly about damaged, incorrect, or missing items, ideally within 24–48 hours. Later reporting does not automatically remove legally protected remedies. Magnascent covers appropriate correction and shipping costs for verified damage or fulfillment errors, subject to applicable law.
See our Return & Refund Policy for full details.
7. Payment Security
We use Shopify Payments and industry-standard encryption to safeguard payment data. Shield Bearer LLC does not store full credit or debit card numbers on our servers.
8. Disputes & Chargebacks
If you believe an error has occurred with a charge, first contact our support team at Service@magnascent.com or +1 (817) 444-4204. We’ll investigate promptly and work to resolve legitimate issues.
If you open a chargeback with your bank or card issuer, we may be required to provide supporting documentation to the issuer. Reversing a legitimate chargeback may delay or impact refund processing.
9. Contact Us
If you have questions about payments, refunds, or billing, reach out to us:
- Email: Service@magnascent.com
- Phone: +1 (817) 444-4204
- Address: 11320 Mountain View Dr., Azle, TX 76020, USA
By completing a purchase on our website, you acknowledge and agree to the terms in this Payment & Billing Policy.
International retail customers remain eligible for the guarantee. Magnascent customer service may, at its discretion, waive physical return when international return shipping is impractical, unusually expensive, or restricted. This is not an automatic right to a no-return refund. Obtain authorization before disposing of the product. Customer service will provide product- and destination-appropriate disposal instructions; do not assume iodine-containing or alcohol-based liquids can go into household trash or drains. An authorized no-return refund covers the full actual product purchase price paid, subject to applicable law. The 90-day request deadline still applies; the 30-day shipping requirement applies only when physical return is required. Domestic satisfaction returns still require each bottle, even if used or empty. Customers pay ordinary satisfaction-return shipping when a physical return is required.
